Hiring a property manager virtual assistant can have a game-changing effect on your personal productivity and the efficiency of your organization. By freeing you up from the daily grind of personally handling things like tenant complaints, screening new renters and advertising listings, a virtual assistant can allow you to spend more time thinking about your overall business strategy.
Here are some tasks which a property manager virtual assistant can help you with:
Fielding Repair Requests – One of the most thankless tasks you need to handle as a property manager is fielding repair requests from tenants. While managing repairs is a very important task for your organization, it’s not something you should be handling personally as a business owner or office manager. An experienced property manager virtual assistant can comprehensively manage this part of your business, from fielding initial repair requests, responding to tenants, scheduling repairs and managing the overall process from start to finish.
Screening Tenants – One of your most time-consuming responsibilities as a property manager is screening new tenants. Fortunately, you can completely offload this task to a property manager virtual assistant. Once you’ve shared the screening process with your VA, he or she can replicate it exactly and completely take over this task on your behalf.
Collecting Rent – Collecting rent is one of the easiest tasks for a property manager virtual assistant to handle. Your VA can easily manage tenant accounts and follow-up as necessary with renters who are late on payments.
Paperwork and Accounting – Your property manager virtual assistant can help you fill-out and process routine paperwork. In addition, a VA can also help you organize your books and records, store and organize invoices and help you with overall accounting for your organization.
Prepare Maintenance Reports – Keeping track of what items need to be repaired and inspected can be very time consuming, especially if you own and/or manage multiple rental properties. A property manager virtual assistant can manage this task in its entirety, essentially automating it from your perspective.
Communicating with Tenants – Dealing with angry and/or otherwise needy tenants can be both time consuming and an emotionally draining exercise. A property manager virtual assistant can serve as the front line between you and your tenants, answering phones, calling back tenants and replying-to emails and text messages from tenants.
Advertising and Promoting Listings – A property manager virtual assistant can take complete ownership of the task of advertising and promoting listings. Once you’ve shared your marketing process with the VA, he or she can replicate the task and put it on auto-pilot for your company.
Answering Calls and Emails – Your virtual assistant can replace you as the primary phone contact for tenants. This means you can remove yourself from the day-to-day obligation of always being available to field requests and complaints from tenants over the phone.
Preparing Leases – A property manager virtual assistant can reduce your administrative responsibilities by helping you fill out lease templates and handle other time-consuming, repetitive paperwork tasks.
Paying Utility Bills – Your virtual assistant can help you keep track of and pay utility bills and other invoices for your business. Freeing yourself from the monthly grind of paying bills and doing grunt work will give you the time and energy to tackle new initiatives and grown your business.