You can outsource your personal assistant by hiring a virtual assistant based in a low cost, developing country like the Philippines or India. You’ll need to do your research on local employment laws and regulations, and carefully vet candidates for ability, English fluency and trustworthiness. You may want to do reference checks on the candidate, especially if your virtual assistant will be helping you with sensitive tasks or handling confidential information.
Alternatively, you can outsource the recruitment process and ongoing HR, payroll, monitoring, training and compliance to a business process outsourcing (BPO) firm like Jobstob. When you decide to work with a BPO firm, the virtual assistant has a contract with the BPO firm instead of you, and as a result you’ll only have a monthly invoice for the cost of the virtual assistant and won’t have to worry about employment agreements, payroll withholding, compliance, or anything else for that matter.
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Unless you are very wealthy or simply don’t care about money, then the answer is no. The vast majority of small business owners and individuals are not Miranda Priestly from the film The Devil Wears Prada, the high maintenance editor-in-chief of a high-end fashion magazine who requires the doting attention of Anne Hathaway as an always physically present personal assistant.
The truth is, software and cloud based technology has evolved to such a point that almost all tasks can be handled online by a virtual assistant. Anything from picking up a VOIP main phone line, answering emails, processing documents, requesting e-signatures, uploading articles to WordPress to creating infographics can be done remotely from anywhere in the world.
So unless you absolutely need a groveling in-person, personal assistant to fetch you coffee and pick up your laundry (there’s an app for that), there’s absolutely no need to pay $60,000 to $100,000+ a year in salary when you can hire a fluent, English speaking virtual assistant who can do pretty much everything else for a fraction of the price.
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The first step is to find a virtual personal assistant in the country of your choice. You’ll need to do a good amount of research on what job sites are popular in the country you plan to outsource your personal assistant from.
Please note that some of these local job sites, for example many of the more well-known ones in the Philippines, will require you to provide local business registration numbers and information to be able to post a job or even activate your account. If you want to go this route, make sure you’re ready to confront the Filipino equivalent of the DMV in the United States. As unbelievable as it sounds, some of these Filipino job sites will essentially require you to set up a local company in their country just to be able to post a job listing on their website!
Most job sites will have some sort of a paywall, essentially a cost of entry in order to contact applicants, post jobs or even just to browse resumes. There’s also no guarantee that after paying you’ll actually be allowed to post a job without first providing proof of local business registration, a process that can be extremely onerous as we’ve discussed.
Furthermore, many of these job or freelancer sites will sneakily ask for recurring fees from you, even if all they’ve done is connect you with a permanent hire on their platform. As egregious as it sounds, many of these sites will provide zero service aside from usage of their automated job listings platform, and still they’ll expect you to pay a recurring charge for every hour worked by your new hire. Yes, that means many of these job sites expect you to pay a recurring fee for doing nothing besides using their website. No training, no setup, no compliance, no HR, no payroll, no time tracking, nothing. Now that’s a scam!
You can of course avoid all of this headache by watching pre-vetted candidate video resumes on www.jobstob.com. All of our virtual assistants speak fluent English and have fast internet connections. Hire someone you like from our site, or our team would be happy to do a customized search for you.
We’ll interview and screen candidates, test their English fluency, their inter-personal skills, their typing speed, their grammar and spelling as well as their internet speed. We’ll even check their references as a background check.
We’ll only present candidates to you whom we have already interviewed and screened first, which will save you a ton of time by weeding out unqualified or simply undedicated candidates. If you’re not happy with any of the choices we present to you, we’ll keep qualifying more candidates and presenting them to you until we find you the perfect virtual personal assistant.
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Once you’ve found the perfect virtual assistant, it’s time to hire them. But where to begin? What are the employment laws of the country your virtual assistant is from? If they’re working full-time for you, do you need to provide them with benefits such as health insurance and retirement plans per the requirements of the virtual assistant’s home country? Do you need to withhold payroll taxes and file taxes with the virtual assistant’s government?
All of this can be rather complicated and will vary by country. For example, the Philippines will have completely different labor laws than those of India. Unless you plan on building out your own call center onsite in one of these countries, we recommend outsourcing the recruitment and hiring process to a business process outsourcing firm that provides a complete hiring solution like Jobstob.
By working with a Jobstob virtual assistant, you avoid having to deal with any of the above because the virtual assistant has a contract with Jobstob, leaving you free of the picture. In fact, as a customer of Jobstob utilizing one of our virtual assistants on a consultancy basis, you are free of any responsibility for payroll taxes and compliance with local labor rules and regulations. You’ll simply have a monthly invoice that you can treat as any other line item expense, like your rent or telephone bill. So instead of worrying about employment contracts and whether you need to provide health insurance to your virtual assistant, you can focus instead on growing your business!